The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World Condition:Very Good Moderate scuffs and dogears on

Moderate scuffs and dogears on book exterior

This memoir

Spiller combines a mastery of the primary sources with a vibrant historical imagination to locate a dozen turning points in the world's history of warfare that altered our understanding of war and its pursuit

Publisher: Riverhead Books

The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World Condition:Very Good Moderate scuffs and dogears onWhether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules , C. Britt Beemer, a leading consumer research and marketing consultant, and bestselling business author Robert Shook offer practical advice on how to build a robust company culture based on the concept of unsurpassed customer service designed to increase your market share. A combination of